Belam | NEWS AND ACTIVITY
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NEWS AND ACTIVITY

Equipment delivery for Skype for Business infrastructure

Successfully completed “Equipment Delivery for Skype for Business Infrastructure” project. Within the project were delivered:   – Microsoft Skype for Business licenses and software; – Audiocodes voice gateways for integration of Skype for Business platform with existing Panasonic (PBX) telephony and city network (PSTN); –…

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Multimedia call center modernization

Successfully completed “Multimedia Call Center Modernization” project. Within the project were performed:   – Avaya WFO (workforce optimization) system modernization; – multimedia call centre for receiving and servicing of Voice, E-mail messages; – integration of call centre with CRM system of the bank.   Employer:…

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